August 18, 2011 11:28 am App Does the Holding for You Vince Lattanzio shows off a new app that will save you time and agony when calling customer service. US & World Videos 0:24 Franklin Institute teaming up with Universal for exhibit focused on science, math of theme parks 2:09 These Villanova students engineer a need for speed 11:59 Computer outage causes chaos around the world 1:59 What Philly college cyber security expert says about world tech outage 8:01 ‘Blue screen madness': Cybersecurity company tech failure leads to airport issues, Philly impacts
