SEPTA

SEPTA parking fees to resume, customers can pay with new app or at kiosks

After 4 years, SEPTA plans to reinstate parking fees -- at a higher rate -- for lots at stations throughout its system beginning on Sept. 23

NBC Universal, Inc.

Starting Monday, SEPTA stations will require a payment at their parking lots and garages; although a brand new app should make things easier than ever before. NBC10’s Karen Hua breaks it all down.

Many SEPTA riders may have been enjoying parking for free at stations throughout the mass transit system since the pandemic.

But, that will soon come to an end.

Last month, SEPTA officials announced that they will end free parking with a "phased approach" that is set to begin on Sept. 23, 2024.

“These fees will help offset parking lot maintenance costs as we continue to do our part to generate revenue in the midst of a funding crisis,” said SEPTA CEO and General Manager Leslie Richards in a statement. “We understand how increasing fees could impact riders, but we hope they will still see public transit as an overall value – saving time and money compared to driving a vehicle.”

In a statement on the move, SEPTA officials said the company's board, earlier this year, awarded a $12.3 million contract to Flowbird America Inc. to develop "a new, state-of-the-art parking system that will streamline fee collection and improve customer convenience."

When parking fees are resumed, the cost to park at SEPTA-owned surface lots will increase to $2 from $1 and to $4 from $2 at three garages -- Frankford Transportation Center, Norristown and Lansdale.

SEPTA riders were surprised by the news, and some are thinking of ways to adjust.

"It’s not good. I enjoy having the lot to park in, I feel safe parking here," said Kendre Taylor a SEPTA rider.

"A little disappointed. It was a nice perk coming back to work. It’s only a dollar a day, but it adds up coming in 4-5 days a week every week," said Eric Ducharme. "Driving myself is an option. My wife also commutes, so maybe we might think about taking the same train instead of us both parking separately on the same day."

According to SEPTA spokesperson Andrew Busch, the new fees are expected to generate millions in new revenues for the mass transit provider.

"We are estimating that revenue from parking will be at least $6 million annually with the new fees in place," Busch said in a statement to NBC10.

In 2019, Busch said SEPTA collected $4.7 million in parking revenue but that ridership since the pandemic has been down and has only gradually increased to 66% of pre-pandemic ridership.

"Part of the reason we did not resume parking fees sooner was to try to attract riders back to the system, so it’s possible if we had resumed charging sooner, we could have lost some of the ridership that has returned," Busch said in a statement.

Parking at surface lots will remain free on weekends and major holidays.

When the fees resume, riders will be able to use a SEPTA Park app to pay for parking, as well as using kiosks at parking lots or even pay by text message.

Officials said there will be detailed instructions at parking lot locations to provide additional information once the parking fees resume.

"$2 is not the worst amount and if it's going to maintaining the lots and our safety, that's good. But I would prefer free," said Taylor.

For a full schedule of the rollout planned to begin on Sept. 23, 2024, click here.

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